Diploma in Retail and Sales Management
Course Objective
Course Objective
The Diploma in Retail and Sales Management is particularly designed to equip learners with the knowledge to flourish in the retail industry at the managerial level. This course covers the skills and knowledge required to manage a retail business. Learners are required to demonstrate interpersonal, self-study and research and presentation skills throughout the qualification.
Course Outcome
The Diploma in Retail and Sales Management combines practical career-based elements with several essential underpinning management disciplines that will be invaluable as the individual’s career progresses. The course is therefore an ideal preparation for immediate employment in the sector. The overall outcomes of the Diploma in Retail and Sales Management are as follows:
  • Provide learners with the knowledge and skills that will enable them to progress to Advanced Diploma in retail related studies;
  • Provide learners with the necessary theoretical and practical knowledge of business at the Diploma level and
  • Lay the foundation for future professional development
Download Course Handbook
Course Outcome
Duration of Study and Contact Hours
12 months (6 months institutional studies + 6 months Industrial Attachment) (Full-time) 3 hours per day, 5 days a week Total Hours: 360 hours + 6 months industrial attachment
  • Retailing Business Management
  • Retailing Marketing and Sales Management
  • Financial Management in Retailing
  • Effective Business Communication in Retailing
  • Retailing Staff Etiquette and Professional Image
  • Industrial Attachment
Mode of Teaching
Face-to-Face Delivery via
  • Lecture Sessions
  • Tutorial Sessions
  • Class Discussion
  • Group Work & Pair Work
  • Practical Sessions
  • Industrial Attachment
Teacher to Student Ratio
Medium of Instruction
Industrial Attachment
The Industrial Attachment provides students the opportunity to undergo 6 months internship in the retail industry. Typical establishments range from small businesses such as retail shops, supermarkets and convenience stores through to large, globally recognized hypermarkets and department stores. Students will be able to apply their academic learning via hands-on learning in real life scenarios. The Industrial Attachment forms a critical part of the overall assessment. Students are expected to complete their work-based assessment in the form of the Industrial Attachment Logbook during the 6-month period. A training work permit is required to undertake the Industrial Attachment. The application for training work permit is subject to approval by the Ministry of Manpower. Students who do are unable to secure the training work pass will have to successfully complete and submit an assignment for the module under IA.
Graduation Requirements
Students will be awarded the Diploma in Retail and Sales Management if they achieve at least a Pass grade in all 6 modules of the course and has a minimum of 90% of attendance rate for the whole duration of the course. Students who successfully completed the Diploma in Retail and Sales Management can progress onto the Advanced Diploma qualifications in retail related studies.
Required Documents
  1. Application Form
  2. Passport Photocopy of Applicant
  3. Certified Copy of Highest Qualification Certificates and Transcripts
  4. 2 Passport Size Photograph
  5. CV (For Mature Candidates)
Assessment Schedule
Module Duration Assessment Schedule
RBM Weeks 1 – 5 Week 5 – Written Examination
RMSM Weeks 1 – 5 Week 5 – Written Examination
FMR Weeks 1 – 5 Week 5 – Written Examination
EBCR Weeks 1 – 5 Week 5 – Written Examination
RSEPI Weeks 1 – 4 Week 4 – Written Examination
IA 6 Months IA Industrial Attachment Logbook / Assignment
Note: Actual dates of the assessments may vary to better fit students’ learning progress. Students will be informed by the class lecturer if there are changes.
Age Requirement
Minimum 18 years of age
Language Requirements
Minimum C6 in English Language for GCE ‘O’ Level or regional equivalent
Academic Requirements
Minimum 3 GCE O Level credits (minimum C6 in any 3 subjects) or NITEC (in any field) or Certificate in Retailing Operations or regional equivalent
Mature Candidates
  • Are 30 years and above at the time of registration; and
  • Have at least 8 years of verifiable working experience; and
  • Provide a detailed resume with contact details of past and present employers
All applicants are subjected to the College's assessment of eligibility for entry into the programme.
Course Fees Price (SGD$)
Tuition Fees 4,250
Examination Fee 300
Course Material Fees 450
College Administration Fee 100
Fee Protection Scheme 200
Student Pass Application and Issuance Fees 180
Medical Insurance 120
Subtotal 5,600
GST 9% 504
Total Course Fees Payable 6,104

(Prices above are inclusive of GST)

Miscellaneous Fees Price (SGD$)
Student Pass Renewal Processing Fees 275
College Application Fees (Non-refundable) 350
Medical Check-Up 55
Re-Mark Examination Fee / Certificate Reprint 164
Re-Examination Fee / Late Entry Exam Fee (per module) 109
Graduation Fee (Local) Up to 540.00
Late Payment Fee (per month) 109
Request for Hard Copy of e-Transcript / e-Certificate 55
Certificate Courier Fee (Certificate + Transcript) 71
College Uniform 21.80

(Prices above are inclusive of GST)
*The fee will be revised from time to time without prior notice