Certificate in Retailing Operations

The Certificate in Retailing Operations is particularly designed to equip students with the knowledge to flourish in the retail industry and establishments. Learners are required to demonstrate interpersonal, self-study, research and presentation skills throughout the qualification.

Course Objective
Course Objective
The Certificate in Retailing Operations is particularly designed to equip students with the knowledge to flourish in the retail industry and establishments. Learners are required to demonstrate interpersonal, self-study, research and presentation skills throughout the qualification.
Course Outcome
The Certificate in Retailing Operations combines practical career-based elements with several essential underpinning management disciplines that will be invaluable as the individual’s career progresses. The course is therefore an ideal preparation for immediate employment in the sector. The overall outcomes of the Certificate in Retailing Operations are as follows:
  • To provide students with the knowledge and skills that will enable them to progress to Diploma in retail related studies;
  • To provide students with the necessary theoretical and practical knowledge of business at the foundation level;
  • To lay the foundation for future professional development.
Download Course Handbook
Course Outcome
Duration of Study and Contact Hours
- 6 months (3 months institutional studies + 3 months Industrial Attachment) - 3 hours per day, 5 days a week, 3 weeks per module Total Hours: 180 hours + 3 months industrial attachment
Modules
  • Introduction to Retailing Operations
  • Leading and Developing Staff
  • Introduction to Retailing Sales and Marketing
  • Customer Service in Retailing
  • Industrial Attachment – Essentials of Retailing Operations
Mode of Teaching
Face-to-Face Delivery via
  • Lecture Sessions
  • Tutorial Sessions
  • Class Discussion
  • Group Work & Pair Work
  • Practical Sessions
  • Industrial Attachment
Teacher to Student Ratio
1:80
Medium of Instruction
English
Format
Full-time
Industrial Attachment
The Industrial Attachment provides students the opportunity to undergo 3 months internship in the retail industry. Typical establishments range from small businesses such as retail shops, supermarkets and convenience stores through to large, globally recognized hypermarkets and department stores. Students will be able to apply their academic learning via hands-on learning in real life scenarios. The Industrial Attachment forms a critical part of the overall assessment. Students are expected to complete their work-based assessment in the form of the Industrial Attachment Logbook during the 3-month period. A training work permit is required to undertake the Industrial Attachment. The application for training work permit is subject to approval by the Ministry of Manpower. Students who do are unable to secure the training work pass will have to successfully complete and submit an assignment for the module under IA.  
Graduation Requirements
Students will be awarded the Certificate in Retailing Operations if they achieve at least a Pass grade in all 5 modules of the course and has a minimum of 90% of attendance rate for the whole duration of the course. Students who successfully completed the Certificate in Retailing Operations can progress onto the Diploma qualifications in retail related studies.
Required Documents
  • Application Form
  • Passport Photocopy of Applicant
  • Certified Copy of Highest Qualification Certificates and Transcripts
  • 2 Passport Size Photograph
  • CV (For Mature Candidates)
Assessment Schedule
Duration Assessment Schedule
Weeks 1 – 3 Week 3 – Written Examination
Weeks 4- 6 Week 6 – Written Examination
Weeks 7 - 9 Week 9 – Written Examination
Weeks 10 - 12 Week 12 – Written Examination
3 Months IA Industrial Attachment Logbook / Assignment
Note: Actual dates of the assessments may vary to better fit students’ learning progress. Students will be informed by the class lecturer if there are changes.
Age Requirement
Minimum 17 years of age
Language Requirements
Minimum Grade 5 in English Language for GCE ‘N’ Level or regional equivalent
Academic Requirements
Minimum 2 GCE ‘N’ Level credits or regional equivalent
Mature Candidates
  • Are 30 years and above at the time of registration; and
  • Have at least 8 years of verifiable working experience; and
  • Provide a detailed resume with contact details of past and present employers
All applicants are subjected to the College's assessment of eligibility for entry into the programme.
Course Fees Price (SGD$)
Tuition Fee 2,400
Examination Fee 150
Course Material Fees 350
College Administration Fee 100
Fee Protection Scheme 200
Student Pass Application and Issuance Fee 180
Medical Insurance 120
Subtotal 3,500
GST 9% 315
Total Course Fees Payable 3,815

(Prices above are inclusive of GST)

Miscellaneous Fees Price (SGD$)
Student Pass Renewal Processing Fees 275
College Application Fees (Non-refundable) 350
Medical Check-Up 55
Re-Mark Examination Fee / Certificate Reprint 164
Re-Examination Fee / Late Entry Exam Fee (per module) 109
Graduation Fee (Local) Up to 540
Late Payment Fee (per month) 109
Request for Hard Copy of e-Transcript / e-Certificate 55
Certificate Courier Fee (Certificate + Transcript) 71
College Uniform 21.80

(Prices above are inclusive of GST)
*The fee will be revised from time to time without prior notice